FAQ's
Q: Can I return the item if it doesn’t work for me?
Absolutely. If your piece arrives damaged or not as described, just contact us within 30 days of receiving your order, and we’ll make it right with a full refund. At HOD, your peace of mind matters just as much as your energy.
Q: How do I check the status of my order?
Once your order is placed, you’ll receive an email confirmation with your receipt. When your item ships, we’ll send your tracking info so you can follow its journey directly on our Track My Order page.
Q: Do you guarantee the quality of your products?
Yes—without question. Every piece from Hands of Divinity is made with intention and care. If your item arrives with any issues, reach out and we’ll make it right. Our mission is to ensure your experience reflects the energy we stand for: divine, high-quality, and healing.
Q: How can I get in contact with you?
We're here for you. The best way to reach us is via email or through our Contact Page. Send us your questions, feedback, or even your testimonials—we love hearing from our community!
Q: What if I don’t like the product or it doesn’t suit me?
No worries at all. If it’s not the right fit for you, we offer a full refund. Just let us know, and we’ll take care of it. At HOD, we believe in positive energy and zero pressure.
Q: How do I place an order?
It’s easy. Just choose your favorite bracelet or spiritual tool, click the “Buy Now” button, and follow the secure checkout process. We accept PayPal, Mastercard, Visa, and AMEX. Your sacred pieces will be on their way shortly!
Custom Jewelry Disclaimer
Most of our jewelry pieces are handcrafted and made-to-order, resulting in unique variations that may differ slightly from the photographs depicted on our website or catalog. While we strive to ensure accuracy and consistency in our product images, the nature of handmade craftsmanship means that each piece may exhibit subtle differences in color, texture, and overall appearance.
However, we assure you that these variations are an inherent part of the artisanal process and contribute to the individuality and charm of each piece. Rest assured that any deviations from the showcased photographs do not compromise the quality or beauty of the jewelry. In fact, many customers find that these slight differences enhance the character and allure of their chosen piece, making it even more special and distinctive.
We appreciate your understanding and encourage you to embrace the unique qualities of handcrafted jewelry. If you have any concerns or specific preferences regarding your order, please don't hesitate to contact us. Our team is dedicated to ensuring your complete satisfaction and will gladly assist you in selecting the perfect jewelry piece that meets your expectations.